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By PeterN | 9/12/2015
It was good
By SqkyWheelGtsOil | 7/26/2014
I have been a customer here for 3 years now. I take 5 cars here for tires, oil changes, and brakes. I was VERY displeased that I had to spend $157 on a new tire today. I bought the tire in February of this year. The tire was flat from a nail directly in the middle of the tread. I was told that since the tire is now discontinued, even though it was not discontinued when I purchased it, I would need to purchase a new tire. Robbie gave me $100 off the new tire and acted as if he was doing me a favor. I have another vehicle I need to get 4 new tires on, and will be spending over $1,000. I am seriously considering taking my $1,000 to your competition. It is frustrating to be treated this way. I have given Goodyear a number of chances, and since I live within walking distance, it is the most convenient places to take my vehicle, but I am only willing to put up with so much poor customer service.
