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By Jim C | 5/10/2023
Explained everything very clearly. No hidden cost popping up at end of visit. Got my vehicle in quickly and had everything done in a timely manner.
By Connie J | 5/8/2023
I especially liked being treated with respect! I’m a 72 year old woman and commonly dismissed in situations like this because they think I don’t know what I’m talking about.
By Anonymous | 5/8/2023
Very fast and professional
By B.Parrott | 5/6/2023
Shaun the manager and his staff were so extremely helpful and nice. Finally customer service the right way is back
By Renee W | 5/5/2023
Staff was professional. It took less time than anticipated for wheel alignment. Price was fair.
By Wesley S | 5/4/2023
From the moment I walked in the door the staff was friendly and helpful, they also helped me with the numerous questions I had about possible issues I have with my car and made feel comfortable asking questions.
By KarenB | 5/1/2023
We have always had a good experience with Big O Clinton location . Now the new location is closer so even better ! Great job to all staff members at Big O !
By James M | 5/1/2023
I went in for brake inspection thinking I needed new pads. I thought the squeal plate indicated a need. Was informed may have been rust causing the steal, but I had at least 50% of existing pads left. Since all 4 tires were off, I asked the cost of a rotation. They weren't even going to charge me, so I tipped the tech who took the tires off for the inspection. Very pleased with the integrity of the service provided.
By Robbie A | 4/29/2023
Shawn at your Sevierville location was extremely helpful. He explained what the issue was, how it could be resolved and made the entire process a great experience. Thank you
By Lisa | 4/26/2023
Rep explained all procedures thoroughly. He was friendly, courteous and very knowledgeable about what he had explained.
