By FlatsMcGee | 2/13/2024
I came in on my spare tire as main had a large hunk of metal sticking out of it. Mark make it easily clear why the tire could not be patched. As I wanted the same or nearly same tire to replace, I knew price was going to hurt (it's the economy, not Big O). Good job by all and thanks.
By M Wilson | 2/6/2024
Quick service and a great price.
By Chris | 2/6/2024
able to fix the hole in the tire quickly and was not costly. Also was helpful in letting me know how much tread was left for remaining life of tire
By Queen | 2/5/2024
The customer service was superb. It was my first experience with Big O Tires and I was treated well. The location I visited was very professional and I appreciate the honesty and the service that I received.
By David W | 1/20/2024
My wheel was messed up during the tire install and I had to call Mel Atteberry to get the issue resolved, he was very professional and was very easy to talk to. He resolved the issue right away and replaced my wheel. I will be back because of him. He is a valuable asset to your team. I am a Regional Maintenance Manager for a large School Bus company and we take pride in Customer service and in ensuring our vehicles are taken care of. I feel Mel is the same way and he is very quick to respond. THANK YOU MEL.
By Erik P | 1/11/2024
This location has very good employees that I actually trust. This is something you don't' find everywhere in todays society. Always happy dealing with the folks that work there.
By C.G. | 12/27/2023
I came in with a slow leak in one tire. My preference was to have it repaired if possible. I was very happy they were able to repair it and not try to sell me new tires yet. That gives me trust in your service.
By Angel | 11/16/2023
Kind and friendly staff. I felt like they were actually delivering on the work they promised, not taking advantage of me, and every employee I interacted with was exceedingly kind and friendly. Car runs so much better now!
By Anonymous | 10/25/2023
I have a life time warranty on my tires
By BDHN | 10/13/2023
Your Team in Olathe,KS on blackbob, Did a great job. Oct 9th I had tirs and wheels put on my truck and the tire shop that did it put on the wrong lug nuts. Inadvertently ruining my wheels and lugs. This team worked fast and thorough. You guys have a full time customer from me and my family.