Big O Tires

We had a coupon and they honored it and fixed the tires quick

No surprises, work done quickly.

All staff were eager to accommodate my needs for service, and friendly.

It was done right

I have always been treated with respect and I feel that the service is great and fairly priced.

Good Service. Work was done in the time they gave me.

Big O USED to be our first choice for tire care. However, several years ago we purchased a used KIA. We wanted to have the front end aligned so we took it to the Frankfort Big O. The car drove worse after the alignment than before. We tried to have Big O take a look at it again but they said it was aligned properly and would not look at it again without us paying a second time. We took it back to the KIA dealer and they aligned it. The car drove perfectly. We have not been back to any Big O until the tire on our Buick blew out near this same Frankfort store. Although there were all different people there, I am hesitant to give this Big O another chance. Once burnt, twice shy.

They back up their work!

Quick, easy dealing and installation. I also like that you use a torque wrench on the lug nuts.

The site manager, Tim, worked to help us correct an error with financing information. He was very informative, patient and friendly.