By Don M | 4/17/2024
Got it done quick
By Dane M | 3/28/2024
Your device manager Darren is absolutely great. Highly knowledgeable, communicative, personable, and helpful.
By Gail W | 3/25/2024
The Big O dealer that I had been going to for years changed its corporate affiliation. I took my car to the next nearest Big O where they honored the free tire rotating that goes with a purchase of tires at Big O in spite of the fact that the paperwork I brought in was incomplete proof of purchase. Their acceptance of the paperwork I had saved me from making another trip. I'll happily go back there.
By Trevor | 3/25/2024
They were very friendly and knew what needed to be done there prices were very affordable and they made the whole process run smoothly.
By Plaserville senior | 3/20/2024
Well knowledge on tires products and important details with regards to all wheel drive vehicles. Stands behind your warranty with overall number 1 in customer service over other area options.
By Linda J | 3/18/2024
Came in for a tire repair. Unfortunately due to the condition of the tire it was not repairable. It is a wheelchair van and it needed to be fixed. He explained the situation and told me about the replacement tire that was available and that they were able to take care of it right away.
By David T | 3/14/2024
Everyone seemed very efficient.
By Gail M | 3/6/2024
Pete was extremely helpful in explaining the issue with the Cameron Park location being no longer part of Big O. I explained how unhappy I was with their customer service & offered a welcome to Placerville gift, an appointment with a discount. I will definitely will be back as I no longer deal with Sierra NV Tire either. Thank you Gail Morales
By Djm | 2/12/2024
They took care of all the problems
By Denise | 2/8/2024
Staff were professional and helpful - gave quality customer service