Dreams

Very helpful young lady assistant

The colleague (Bridie at Solihull), was knowledgeable, helpful & extremely friendly offering a great service and finding the right product for us.

Bridie was an excellent sales assistant. She took the time to understand our needs and didn’t rush us through the purchasing process. She never did any kind of heavy sales (as if she had, we would have left) but talked us through our options, did the sleep machine and then made appropriate recommendations.

The store assistant was very informative. Knew the products well and was able to direct me to the desired bed. Very impressed with the customer experience

We had no idea what mattress would be suitable for us as we have just arrived in UK. Staff was very proactive to greet us when we got into the store, even offered us some drinks! Learning that we had no idea of our preferences, she suggested us to try the sleepmatch analysis, which was fun and professional. After that she gave us some pillows based on our sleeping positions to make sure that we can try the mattress in our most natural posture. We were very happy that we found our mattress!

No problem