Dreams - York

An excellent, affable young man who gave personal attention, but was not over pushy! He even offered and provided a much welcome coffee on a cold day. He was patient and knowledgable.his name is Matthew.

We came into the store originally the Sunday before at around 4pm. We were greeted by Matt who gave us advice about the different styles and makes of mattresses in store. When we returned on Monday the 22nd Matt was again in store and welcomed us once again and remembered the products we were looking at before. We were offered a tea and coffee and given the time to once again consider our purchase. The entire experience was fantastic, we felt that we were being listened to and not in any way pressured to make a choice that was not right for us. The advice provided was exactly what we were looking for in order for us to establish the right product for us, this was our first time purchasing mattresses therefore we had little knowledge going into the store.

Bought from your store in York before so a return visit from me your staff member who looked after me gave me options that suited my needs the attention she gave me was excellent and I will no doubt visit again when I require more

Quick, easy and simple purchase with a excellent products and good advice from helpful staff.

Matthew in the York branch was really knowledgeable and left us to try out the mattresses without standing over us or pressurising us to purchase

Friendly and knowledgeable service, wide selection and good quality product. Also love the option to be able to swap if not satisfied after 30 to 40days. Fast service.

The assistance Elllie was extremely helpful and very knowledgeable about the product range. She was not intrusive at all but was on hand to offer advice. She helped us to get to a good price and was happy and cheerful all through the process. She was the main reason I came out of Dreams 'Highly Satisfied'

Over all a nice experience made to feel at ease with no pressure sales and the cupper was a nice touch

The staff were very friendly and efficient and helpful and very knowledgeable about the product and just really nice guys

Ticked all the boxes