Dreams - York

I was happy due to the shop assistant Paul helping explain the different products and taking the time to explain what I was looking to buy. Very professional and never once rushed or made me feel like he was purely wanting a sale. I couldn’t of been happier with he service and experience

The staff, particularly Kirsten, were friendly, efficient and extremely helpful. We were made to feel as though our visit to the shop was important to them and they could not have done more to help.

The sales assistant understood exactly what I was asking for, didn't push me towards unnecessary expense, and was cheerful and polite

Very warm welcome by staff with good product knowledge and didn't force the expensive option on me

Kirsten and other staff were friendly and very informative. Lovely atmosphere.

The instant we said what we wanted Kristen was very good with her knowledge of the products and explained the difference between all the mattresses and how there work. Also she was very helpful on explaining the difference between the pillows. I would not hesitate to go back to Dreams at Clifton Moor.

Saf and Matt in the York Clifton Moor store were very helpful in our quest for a new bed/mattress. We were shown the variety in-store and explained the differences between the various mattresses and then given a cup of tea and left alone to try them out. We spent a long long long time deliberating and visited other stores. We returned to Dreams to purchase the mattress as we had felt the guys had really helped us the most. Without being pushy.

We visited the York shop for the second time in a week (we also visited several other stores where the sales people were quite pushy),the first time we visited Matt gave us a nice welcome and asked if he could help us with anything. we were wanting a new bed with a gel cool mattress, Matt explained the differences between the Mattresses and left us to test them. on our second visit Matt remembered us and again helped us greatly in our final choice.

Staff very attentive and knowledgeable

This is the second purchase from Dreams, York in as many years. On both occasions Matt was friendly, helpful and provided good advise based upon what we were looking for.