Dreams - York

Staff very helpful

Staff very friendly, was expecting a very stressful bed hunting experience but was made super easy by lovely staff!

We came in as the last customers on Boxing Day and we're treated like we were the first. Fantastic service from all the staff who were very helpful in finding us something when our original choice had been discontinued. We left smiling very happy with the payment arrangements we had made. Particular thanks to Kirsten and Paul for their help.

Very knowledgeable staff and helpful but not pushy. We were given plenty of time to try out and discuss each product without being rushed.

We had 2 visits to dreams before making our purchase and both times Matt was a great host and salesman making us feel welcome but not feeling like he was on the hard sell. Making us cups of tea and allowing us to take our time to browse the products. We could of had the same offer on your website when we purchased but returned to store as we knew Matt would look after us. On our return we were greeted by another member of staff who let Matt know we were there, all the staff were courteous and attentive and seemed to be happy despite it being boxing day and rather busy. I would happily recommend the store to anyone.

Kristen who explained the beds too us was very knowledgeable and very patient with us understanding that our requirements were very important too us

Very good customer service, satisfied with all advice given.

Lovely welcoming staff and even made us a coffee . Exceptional customer service regarding the bed we bought, from Kirsten, on our previous fact finding visit then the actual visit to store to purchase .

I bought a bed & mattress from Matt in the York Clifton Moor store last year and was so impressed with the bed and also the service Matt gave I returned again in December to buy another bed & mattress and Matt yet again helped me with everything and I cannot fault his service, Thank you

The range of beds on offer and the work college that assisted me was so helpful