Dreams - York

Kirsten was extremely helpful without being pushy. She asked appropriate questions to find out our requirements, offered the mattress selection service then showed us suitable mattresses. She then left us to look at the various beds available & once we had made a choice, made two lovely cups of tea which we enjoyed while our order was processed. A choice of delivery dates was offered to fit in with our busy lifestyle! We came away feeling very happy with our purchase & the service received. Will definitely visit again when we need another bed.

Very friendly, knowledgable staff who spent a lot of time explaining differences to us and helping us find the cheapest option suitable for us.

The staff were very professional, made sure the mattress was exactly what I needed.

Paul who served us was very patient and understanding. He listen to our issues about back and shoulder pain. We went on the mattress machine tester. Paul explained which mattress suited us best and we bought a new bed, mattress, pillows and mattress protected. Not bad considering we only went in for a look around for a good matress. I'm happy because I've always wanted a blingy bed but it had to look classy. Paul you are a star and polite gentleman with loads of patience. 😊🛏️🛏️

This IS my second visit and purchasè I always feel welcome with very helpful staff. I have complete satisfaction with my sofabed and look forward to the delivery of my double bed purchased this weekend

I was highly satisfied with all aspects of service I received. I felt I was offered assistance in what I was looking for but not pressured in in way to buy. I was listened to and then offered assistance with what I asked. The lady who served me was very knowledgeable about all products in the shop. I found the beds very expensive but was offered an excellent discount as I bought the show bed. I would highly reccomend this shop if looking for a new bed

When we entered the store we where welcomed straight away. We where left to browse products at our own discretion. When approached by staff it was in a friendly and polite manor. Chris was very knowledgeable about the products and helpful. There was no hard sale and no pressure to buy which is appealing. Chris understood our needs and offered us other products and services accordingly.

Our assistant Frances was very friendly and helpful.

Staff were knowledgeable, helpful and respectful.

We were given prompt attention on arrival , all ranges were thoroughly explained. We were offered refreshments and it was a thoroughly enjoyable experience. The sales assistant , Matt, was extremely helpful and sympathetic, I was shopping with my Father and have just recently lost my Mother. Could not have asked for more or better service and attention. Excellent.