Dreams - York

Paul was brilliant,very welcoming and friendly

Great customer service. Offered us drinks helpful and so friendly by Paul at Clifton moor store. Very impressed.

I was extremely impressed with Chris, he really took time to listen to my problems (I have been experiencing hip pain on waking in the morning which had gone away after sleeping on a different mattress whilst on holiday). He carefully showed me all the mattresses he thought with help of your sleep machine would be suitable. After some consideration he then left me to test the three best not rushing me or recommending the most expensive which I had experienced at other stores. He then processed my order swiftly and efficiently again making sure I understood all steps clearly.. Thank you Chris.

Salesman was very helpful. He showed me a number of beds and mattresses. He advised me of the different types. He didn’t rush me in any way. Very happy with my shopping experience.

I liked the way the staff were friendly and available for advice but not pressurising or rushing me. They left me alone to test the beds which is very important to me, rather than hovering over me whilst I’m trying to assess comfort etc

Your sales person, Kristen, was extremely knowledgeable, friendly and professional. We felt very comfortable in spending this quantity of money based on her recommendations.

Good friendly customer service. Tv

I had slept on my choice of mattress whist at my daughter's house. Paul was very helpful when I visited your York store to make my final decision.

The sales assistant Chris was very personable and extremely helpful. Other staff in the store seemed friendly and the store had a very good atmosphere

Sales assistant had a great understanding and knowledge of the products. There was no hard sell or pestering, we were shown around what would best fit our needs and then left to wander with no pressure. Cannot stand high pressures sales people and if this had been the case we would have walked out.