Dreams - York

Assistance was given straight away. He was polite and helpful. After asking me what I was interested in, he concentrated on only that product giving me the available options. I was able to decide on my purchase option immediately so no time wasting, many thanks!!

As soon as we walked through the door we were greated by a friendly and helpful sales assistant. We new what bed we wanted but the help we received in regards to choosing a mattress was excellent.

The lady that we dealt with, Nikki was extremely helpful and suggested a mattress in the sale when we previously visited to try and save us money. We didn't make a purchase then but returned a few weeks later to buy our bed. Nikki remembered us from our previous visit and welcomed us back. Whilst we were waiting to put through the order at the payment point she sat with us and chatted which I thought was a nice touch.

Staff very friendly helpful and knowledgable

Staff were friendly and knowledgeable and there was an offer on the item we bought.

Made very welcome by staff who took time to understand what we wanted and encouraged us to try all the different beds recommended by your machine which evaluates the mattresses best suited to us. We enjoyed using the machine and it helped us to feel we've made an informed decision. We were even given special pillows for side sleepers to try with the mattresses and we bought them as well.

your sales person (kirsten) wos verey help full in helping my wife an my self. she made us a drink,wille we wheare on your comfort beds,then ofered a serlecshion of mattress.then we arsked about pillowsshe wos verey helpful agane.

The friendly staff Nichola was excellent and was very helpful . We were happy that Dreams are in the Defence Discount Scheme. As a veteran it is good to see a company like Dreams supporting us. Thankyou.

excellent face to face advice, didn't feel rushed

Have used this store before & returned because of the excellent customer service & he lovely cup of tea!