Dreams - York

Paul was extremely professional and very approachable. He was able to determine my requirements very quickly and clearly explained all the options available. The whole process took less than an hour

Paul struck the right balance, helping me to understand the products that were most suitable for my needs without being pushy. He gave great advice and was able to answer all questions. He gave me space to explore the beds and at no time did I feel under pressure. He gave me confidence that he knew what he was taking about.

Staff knowledge and friendliness was superb

I was assisted by a friendly helpful assistant Nikki and I ordered everything I wanted and got it for a good price. Nikki also helped me find a better mattress than the one I was originally planning on getting. Anything she was unsure of she asked her colleagues who were also friendly and helpful.

The quality of the goods price and helpful staff

Customer service was excellent!

Our sales advisor Nikki was very helpful. She talked us through everything and nothing was too much trouble.

Customer care was excellent from walking into the store selecting what we needed to completing order.

My husband is disabled and the member of staff who dealt with us was kind, considerate and patient with us. This is something to be proud of these days as not many salespeople are.

Unlike other stores we've been to the customer service was excellent and we were given the best professional guidance in choosing the correct mattress for our new frame. Also, I was very impressed with how affordable the price was as well. These factors made it easy for us to say yes!