Dreams - York

Ease of buying product friend ness of staff and product knowledge

Excellent service, good advice and genuine help choosing our new mattress

Knowledgeable, helpful and friendly staff. Willing to help and allow time to browse and try the products.

The woman who served us was extremely friendly and helpful. They transaction took no time at all and she helped us take the mattress to our car

Vinny warmly greeted us and showed us all we need to know about mattresses as we had no experience. He used the machine to help us pick out the most suitable mattress for me and my husband. Thank you so mch for your committment to giving us what suits us best

The assistant who dealt with us (Chris) was friendly, competent, non-pushy and keen to help. He also did what he could to fit the order around our needs

We were made to feel very welcome and the young salesman - Chris was very helpful, knowlegable & informative.

Very thorough service, we loved the sleep position bed analyser and the advice it and the member of staff helping us gave were very good. Would definitely recommend to family and maybe close friends if bed purchasing come up in conversation :)

Great friendly staff, that were also not pushy into buying a certain product or any products, showed us the full range of products that suited our needs. Also helped to find what would best suite our needs. Was offered drinks and also facilities whilst In store. Let us browse freely over the options we had with no bothering us, waited till we had decided and also answered any queries we had.

Your competitor suggested bouncing on a few beds to find the right one!! Dreams could not have been more caring, using the new technology then going down the suggested list of potential mattresses. Even when we delayed our decision to have a think it was all met with a smile and "take all the time you need". We actually came back and paid a little bit more than your competitor because of the attention and service we received.