Dreams - York

3391 ratings
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Location

Unit 3, Clifton Moor Centre,
York, YO30 4WZ

Spike s

By Spike s | 11/19/2019

First rate service from the salesman Matt did a first rate job,explained everything about the item we required A very good employee for your company

Yorkielady

By Yorkielady | 11/18/2019

Matthew greeted myself, husband and son upon entering the store. Asked if he could be of any help. I did need his help ,I explained our budget,Matthew asked how often would we be using the mattress, who it was for,explained for my son who comes home for a few days to visit each month He got me son to try the mattress tester to decide on medium or firm. So friendly and helpful Would definitely recommend Matthew and his store to family and friends. My son after this experience said he will definitely be coming back to this store when his mattress is due for renewal in 18 months He bought his mattress/divan from Dreams 7 years ago

Laura E

By Laura E | 11/17/2019

Staff extremely friendly and helpful. Gave great advice and satisfied my order requirements. Couldn't have asked for a more pleasant shopping experience. Thank you

CLAIRE A

By CLAIRE A | 11/17/2019

We were approached by a very friendlt server Matthew. He explained very clearly the colour codes of the firmness of the mattresses. We then used the bes simulatie to find the perfect mattress for us. Matthew allowed us to try out a number of beds and gave us time by ourselves to discuss them . He was very professional not pushy at all. Gave us some helpful tips for finding the right and mattress and helped us purchase some new pillows and gave us lots of advice. It was a very pleasant shopping experience. Thank you.

Sue

By Sue | 11/17/2019

We were helped immediately on entering the store. Given good advice and found a really comfortable bed. Can’t for it to arrive.

Josiew

By Josiew | 11/17/2019

Throughout the whole buying process, Matthew at the York was friendly, efficient and very knowledgable and didn’t put us under any pressure to buy something , he let us think about things and made sure we were happy with the bed and mattress we chose, excellent customer service he provided.

Shannaw

By Shannaw | 11/16/2019

Chris was very knowledgeable and helpful

Graham M

By Graham M | 11/16/2019

Very helpful staff and knowledgeable

Robert B

By Robert B | 11/16/2019

I was dreading this day. Finding a bed for my 86 year old mum. She suffers from arthritis and is very hard of hearing. Well, many thanks to Mathew. Excellent customer service, as he totally understood the situation from the start, and talked my mum through everything from start to finish. Great personal skills and empathy. Many thanks for making this a great experience and a very happy conclusion.

Jane M

By Jane M | 11/10/2019

Paul was fantastic-no pressure Superb knowledge and able to guide us to narrow it down so we could make our decision