Dreams - York

Sales staff understood our requiremetns and short listed the matresses that we would be interested in then paitiently supported our long decision on the right matress for us :-)

We were given really useful information to help us make the right decision for our needs. The assistant was clear and gave truthful advice. He did not seem to be overly pushy or try to make us by something we did not need.

Nikki was very professional in everyway

Staff were very helpful and patient. Also had excellent knowledge of the products.

Helpful attentive staff.

Helpful attention from Nicola, but not pushy, allowed time to test various beds and ponder. Dep manager also helpful inpassing

Really helpful, completely fuss free right down to the delivery drivers. Last year I had the worst ever experience with bensons for beds, so I was dreading the whole process. It was nothing like the experience I had with bensons and I need not have worried at all. I got the bed I ordered , all complete, on the right day with experienced polite delivery drivers.

As soon as I entered the store I was greeted by Tarsha, she asked if she could help. I said I was looking for a new mattress. She asked what kind of mattress was I looking for eg medium or firm. She then showed me the mattresses that fitted my needs. She offered me a cup of tea and biscuits. Overall quick, friendly visit.

Good customer service from Christopher very helpful

Kristen was extremely helpful and very friendly and approachable and answered all our questions.