Dreams - Wellingborough

1659 ratings
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Location

Castlefields Retail Park,
Wellingborough, NN8 2DP

ShezUhura

By ShezUhura | 1/11/2022

Staff very friendly and helpful

Ray

By Ray | 1/4/2022

The assistant was very knowledgeable about the products and very helpful and not at all pushy and never rushed us

Mark

By Mark | 1/3/2022

Made to feel valued as individuals and nothing was too much trouble in the service given by all.

Lee M

By Lee M | 1/3/2022

From the minute I walked through the doors. Mark greeted me and my wife and suggested we try the sleep match. The results were quick and informative. Mark then proceeded to show us available beds suited to our results from the sleep match machine. Mark was very helpful and knowledgeable. After years of going through a number of mattresses and alot of pain later, myself and wife decided on the tempur mattress. The paperwork side was very quick and easy. All round great experience from start to finish. With no pressure to complete sale. Mark was very professional polite and knowledgeable. Thanks again

Andy L

By Andy L | 12/30/2021

Very friendly and helpful staff , a high range of products that the staff had a high range of knowledge about

MichelleJm

By MichelleJm | 12/30/2021

The team member helping us was available straight away very friendly to us and our young children. Knowledge was great and helped us out without any pressure sales moves.

CS

By CS | 12/28/2021

We were made to feel welcome and our custom appreciated, the colleague we dealt with was very knowledgeable and helpful and explained any questions we had fully and comprehensively.

MrC

By MrC | 12/27/2021

Roxanna was quick to help and establish what I wanted. She gave her advice so I was able to make a completely informed choice… I get the need for retail to “up sell” but I really appreciated Roxanna not pushing this… there was a miscommunication between us where I ended up with the same quality matress for £70 more and when I realised this she was quick to rectify the mistake - it wasn’t her fault!!! My high level of satisfaction is down to her

JackG

By JackG | 11/29/2021

The team listened. We told them our expectations on a bed and mattress and they certainly went above and beyond. We tried an array of mattresses and WE chose the more than expensive option. The whole experience was excellent and we look forward to receiving our bed. We are hugely grateful for Mario and the teams support.

Nicole

By Nicole | 11/28/2021

Great customer service from female staff member who assisted us. Showed us all relevant products and gave us time to discuss our options. Was not too pushy to sell anything to us and allowed us to come to her once ready.