Dreams - Wellingborough

Amrit was very helpful and knowledgable and pleasant natured

Armit was very helpful.

Helpful and easy purchase

the store manager was very polite and knowleadgable of his products

A warm friendly greeting by Amrit, a suitable time to allow us to browse before asking if we required any assistance. When Amrit approached us a second time, he explained the offers, the mattress constructions and answered a series of questions. He understood our needs and what we were looking for, he then proceeded to show us an "offer" mattress which he believed lived up to our needs. we tried this in store, and were very happy with the time we were given to check it was "right" for us. Amrit then proceeded to explain all of the terms, conditions and arrange delivery for us. Very happy.

We got the product and service that we wanted

The assistant took time to understand our needs

We found what we were looking for straight away, the lady was very helpful and answered all our questions. When placing the order through buy now pay later scheme there was a slight problem only because I not long got married so they needed to see proof, luckily for us I had my marriage certificate on us and they just took a copy and sent it through to head office. The staff were very kind and very helpful, I'm so happy we managed to sort it all out now we are just looking forward to having our new bed with built in tv as well.

The manager Amrit was so helpful and friendly, nothing was too much trouble and he even stayed late to complete the order when he'd been working 7 days straight for the previous week. Excellent customer service.

I visited the store twice. Both time I was fortunate enough to be served by the same assistant, who was extremely helpful. Also on the day I purchased my bed, matress, headboard etc both she and her colleague were very obliging to me.