Dreams - Watford

Very helpful and knowledgeable staff.

Good customer service

Person helping was bright, friendly, informative and knowledgeable

Start to end friendly and quick service

The balance between being helped to understand, try and view was a great balance. We never felt under pressure to make decisions and our needs/preferences were very much at the centre of our experience. Great job.

Joanna from Dreams Watford was very helpful and very understanding with our needs. She offered us alternative options and very knowledgable with her work. Always kept a smiling face and very professional.

Great and helpful service from Stuart, really listening to what we were after

Manager very informative

We were met at the entrance and asked by a staff member what we were looking fir today in store when we said a new matress we were shown were the new bed machine was and the manager came over and explained everything very well and then told us to lay on the bed and let the machine do its work.After this he explained what sort of matress we required and Jennifer an asssiatnt showed us three different types and explained what type they were we were not rushed at any time and treated very nicely at all times the service by the staff was exceptional.

Caroline, who helped us, was very friendly and knowledgable. Crucially, she gave us plenty of time to try out the beds we were interested in so we could lay there for some time and check out the comfort. We were in the shop two and half hours and tried several Tempur beds to see which felt best.