Dreams - Telford

Upon arrival to the dreams store we were treated and asked if there was anything staff could help with. Initially we were just looking at beds and mattresses available, a colleague told us how the bed prices worked and how the mattress selection worked. They advised us if we were unsure of which mattress we needed to use the mattress analyser machine in order to find a suitable mattress. We completed the Analysis of which mattress would be best and was greated by Shaun. He was very welcoming and took time to understand what our preferences were. He was very knowledgeable on all off the mattresses and which ones would suit us and how best to care for our new mattress. Ordering was simple and easy from start to finish.

The layout of stock and the variety of beds available was first class, as was the ambiance of the store. The assistant who dealt patiently with all our enquiries was both pleasant and professional, and her product knowledge was exceptional.

Very good customer service experience with the sales person Shaun (Senderpal ) - we plan to return soon as we are also looking for a new double bed and will also recommend the store - as long as Shaun/ Senderpal maintains his high quality customer service . Many thanks

Brilliant customer

The salesperson was courteous, knowledgeable and put us at our ease. He was of great help in taking us through the many choices available.

Professional, knowledgeable and friendly but not pushy staff - we were given the advice and info we requested and then we were given time to think before we made a decision without pressure

We were dealt with a very proficient, friendly, knowledgeable young lady.

Shaun at the Telford Branch was extremely knowledgeable and helpful. We received great customer service and we are 1005 satisfied with our choice. We were given plenty of time to make our decision. We would highly recommend that people use the Telford branch of Dreams

Good experience and staff very helpful

Got exactly what I needed and the staff were really great and informative. Definitely going back for some deals😊