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By Polly M | 10/10/2020
I found the assistant very welcoming and friendly. She understood my needs and showed me products that I was looking for. Offered a bottle of water and did not have to wait took long before my order was placed and payment taken.
By Dave A | 10/9/2020
Friendly efficient and allowed us to think about things without pressure
By Dave A | 10/9/2020
Friendly efficient and allowed us to think about things without pressure
By Dave A | 10/9/2020
Friendly efficient and allowed us to think about things without pressure
By Dave A | 10/9/2020
Friendly efficient and allowed us to think about things without pressure
By John M | 10/7/2020
Great service and knowledge of staff
By John M | 10/7/2020
Great service and knowledge of staff
By John M | 10/7/2020
Great service and knowledge of staff
By John M | 10/7/2020
Great service and knowledge of staff
By SteveM | 10/6/2020
My wife and I were looking for a new mattress, we were met by Dina at the Hanley branch who asked if we needed help and put us on the bed analyser to see some suggestions. Following this Dina showed us a few beds and let us lye on few different ones, this was not from the analysis machine as it only gave 1 option, this was from Dina asking us our different needs. she was very knowledgeable and in no way pushy from a sales point of view, she simply listened to us and guided us accordingly with certain recommendations. we finally decided on the Tempur mattress and went ahead with the purchase. Dina was very helpful and we did not feel pressured in any way about the purchase, we were made to feel welcome and offered drinks while the sale was made, we also had a good laugh during the process and felt at all times safe during this Covid 19 situation as the store had taken precautions to protect all in the shop. All round great experience and would recommend to friends due to our visit today.
