Dreams - Stoke on Trent

The sales consultant Andy, was pleasant approachable, liked a bit of banter making us feel relaxed and at ease, knowledgable and not at all pushy. We used the new technology to select a choice of 4 mattresses and I think we purchased the 3rd one so no hanging around unnecessarily. Even made us a coffee and gave us bottled water at the end.

Excellent customer service

All staff were welcoming and helpful, and friendly, especially Jake and Martin, it was so nice to be met by the area manager who was supporting the team on that day. We were impressed by the team, helping and supporting each other, well impressed.

The store had a wide range a beds. We a long wish list of what we we were looking for and managed to find a bed that fit our needs perfect. The bed was also a very good price.

Staff really really friendly, I described what I wanted and they found it for me. Didn’t intend to make a purchase there and then but ended up finding exactly what I wanted with only a 6 day delivery wait. Amazing

Scanning fir sleep mayress was really useful. Andy who served us was really friendly and helpful

Dina was amazing - full of knowledge and helped us make the decision without any pressure. From the moment we entered the store to making the purchase went so smoothly. Well done Dina

Andy was extremely helpful , very knowledgeable and gave me the time and help i needed to choose the right bed and mattress

I ordered on line and was assisted by Jake, I found him very helpful indeed.

Jake spoke to me on the web chat first and then rang me very quickly. He was really helpful and really friendly. The only reason I am not highly satisfied with the availability is because it’s a popular item and so it has a long lead time. But that is no ones fault.