By Debbie C | 5/3/2021
The assistant Dina was fabulous and so pleasant and understanding of our needs. She even politely kept the other assistant Jane away from us as we had felt harassed by Jane the previous day (even tho we'd said on numerous occasions that we wanted to look on our own first, Jane continually harassed us, so we left feeling very stressed). Dina on the other hand gave us space but was there wen we needed her. We managed to get everything we needed at a decent price. Dina is a credit to the Basford store in Stoke-on-Trent.
By Lisa D | 5/2/2021
Very friendly, very helpful, not judged on my budget, put at ease with the initial uncomfortable feeling of trying the mattresses.
By Tom L | 5/2/2021
Friendly and knowledgeable assistant
By Richard | 5/2/2021
really pleased with how helpful the staff member jake was at stoke on trent store, he couldnt of helped us anymore and even made it fun for our kids
By Kelly | 5/1/2021
The lady who helped us was super friendly and helpful! She made us feel at ease choosing a mattress.
By Regina | 5/1/2021
We had booked a slot for our visit, nice welcome and all ready for our consultation , nice introduction .
By Pete M & GM | 5/1/2021
From moment we went through doors were welcomed
By Michael R | 4/27/2021
Well laid-out store with ample stock but more importantly knowledgeable and friendly staff who made an effort, successfully, to ensure our positive experience
By Pam | 4/27/2021
We were given plenty of help by the shop assistant, who was very pleasant and knowledgable
By Georgie12345 | 4/27/2021
The lady who helped me was absolutely fantastic- really knew her stuff but also matched that really closely to what I was looking for to suit my requirements and the budget. She was friendly, listened to my story about moving house and really helped to get my orders organised and ready on suitable dates for my move.

