Dreams - Stoke on Trent

Because we have to wait 12 for our mattress,

We spent a huge amount on a bed and mattress (over £3,500) and once I got home I found the mattress on the tempur website for cheaper with pillows so I rang the store... the store was great they told us if we found it cheaper they would refund us the difference. It was just an annoyance to find it cheaper, but can't fault the way it was handled.

I was hoping for a quicker delivery time on the items I chose due to my circumstances. However, Dina who was assisting me was very helpful and able to find a sooner, satisfactory delivery on slightly different items instead.

As mentioned Car Park was full with Gym users. We had to park on yellow lines hoping we would not get ticketed.

It hasn’t been delivered yet it might not be delivered on time?

The store was busy due to sale. All tills were occupied so it was a bit of a wait. We could have left and ordered online but decided to wait as staff were really friendly and helpful.

I was quite satisfied with my visit to Dreams. I rarely get HIGHLY satisfied, so Dreams did ok

As previously stated the system offered a delivery date which then was not available

PRODUCTS WERE GROSSLY OVERPRICED. WILL NOT SHOP AGAIN BUT WILL SEARCH FOR BETTER VALUE

I did my order over the phone and the man on the phone was very helpful, he managed to help me find the bed I was looking for and at a good price as well. I’m happy with my order and can’t wait to get the new bed.