Dreams - Stoke on Trent

We were given good advise & fantastic service. Stuart listened to our requirements he looked back in history on what previously & helped us to select the correct mattress!! 😊😊😊

Andrew, the gentleman who helped us with our choice, told us he had recently purchased a bed and his requirements were similar to ours, so he had first hand knowledge of its effective ness. I require a bed as firm as I can get to help me to cope with the disabilities that I have.

WE HAVE SHOPPED AT DREAMS BEFORE AND ONCE AGAIN WEREWELL ATTENDED TO AND GIVEN TIME TO DECIDE ON OUR PURCHASE

The staff very friendly and knowledgeable. She gave us information we have asked for but was not in our face when we were making decision about the purchase. Overall happy with the visit as we have been given as much time as we needed (and we needed more than an hour) without being rushed to make a choice.

Andrew looked after us in store. He listened to our needs and had good product knowledge. He was very patient as we had 2 young children with us. After listening to our needs he very kindly offered a mattress that was on sale saving us a substantial amount of money. His customer service skills were excellent and he talked to all of us with ease. It was a chance visit and I am really glad we called in. Thank you to all of the staff in store, especially Andrew.

Assistants were very helpful and very knowledgable

The sales manager Stuart was great. I own my businesses and his customer service skills were great.

The assistant Andrew was helpful but not overbearing. He quickly assessed our needs and budget and pointed us in the right direction.

Andrew at Stoke Dreams was very helpful and allowed us to take our time. He was very knowledgeable but not at all pushy.

The Dreams colleague (Jane) was very knowledgeable, helpful and approachable. She was able to give advice on the different firmness ratings on the mattresses and the different payment options available.