Dreams - Stoke on Trent

Dina and Stuart, were very helpful trying to help me to make up my mind, i had being in the store three times before I could eventually make up my mind on what mattress suited me best. I had being to another bed shop, but came back to Dreams as I found the service excellent, I felt at ease and not not pressured at all. Brilliant staff very helpful. :) When the mattress arrived the delivery drivers were also very polite and helpful, I asked them if they would mind taking the mattress upstairs, in which they did and they took their shoes off at the door, which I thought was very good :)

Really friendly & efficient service, pleasure to buy from

The assistance and information provided by Andrew were first class. Mr. Michael Flackett was in a wheelchair, using oxygen (needs it 24/7); Andrew was extremely helpful and understanding; he didnt rush or try any undue influence when trying to decide on the best option for our needs. He was constantly enquiring if Mr. Flackett was OK did he need any assistance or a drink etc. His knowledge of the products available were second to none. We would certainly recommend him for any Company rewards that may be available. We were treated as though we were the only customers in the shop and no pressure or time restraint was applied. A thoroughly enjoyable and helpful visit!!

Brilliant service and advice off salesman. Friendly genuine person who I felt confident and reassured by.

The assistant gave just the right amount of advice and support throughout our visit and was very helpful. Would have liked a little more discount due to the amount of money being spent but overall very satisfied.

I went into the Dreams Store at Stoke on Trent, to purchase a bed and a mattress and was approached by sales person, Andrew. He listened to what I required and gave suitable recommendations, which resulted in a sale! The service I received was excellent and would not hesitate to recommend the Store to my friends. Thank you Andrew and thank you Dreams. :-)

The staff member who served me named Andrew was extremely helpful when I was asking questions, He explained everything to me and made my visit not only quick, but also extremely easy, I would definitely return to this store for future purchases

We were the only ones in the shop and the manager was with us within a couple of minutes. he explained advantages and disadvantages of the beds and was not pushy!

The assistant who greeted us as we entered the shop was welcoming and provided immediate assistance without being pushy. She was very knowledgeable about the products and provided constructive guidance. There was no sales pressure exerted and we were very pleased with our shopping experience.

Checked out the products on line and was able to test and examine them in more detail in store with all answers to our questions given by the representative.