Dreams - Stoke on Trent

Vicki at Dreams Stoke on Trent was absolutely brilliant. I went in desperate for a mattress and she managed to get me one for an amazing deal and then arranged for it to be delivered by courier within the hour. Don't think I've ever had service that good. Well done!

The sales assistant Vicki was excellent - welcoming, knowledgable , friendly, helpful yet gave us plenty of space too whilst still being available. The store layout was helpful and plenty of choice. Our teenage children came with us and they were made to feel as welcome as us :)

From the initial "Welcome" to the final "Farewell", my wife and I were extremely well looked after, and very pleased with the attention to our needs and the desire to fully satisfy our requirements.

Our sales assistant Sue was very knowledgable and friendly. She understood our initial budget and showed us items within that range. Did not feel pressurised in to buying. We were so happy with the service we bought an additional item that we were not planning on buying on that particular day.

The products were explained clearly. The assistant was very patient and left me and my husband to have a chat, no pressure. I would not have purchased anything if the assistant was pushy. We are very pleased with our purchase.

We were impressed with the presentation of the store and the products. The sales assistant who dealt with us was helpful, knowledgeable and friendly,and we felt that she considered our needs in helping us choose the right mattress. It was simple to arrange a prompt delivery date and the delivery was made on time and in a professional way. We have not used the mattress yet but are hoping it will be as comfortable as described.

highly informed staff

Great friendly staff that helped me to make the right deision . Would highly recommened to anyone . Thanks

Your friendly & very helpfull lady knew her stuff & had great knowledge of the product we required , she was very confident & had confidence in your products ,very good customer service ,would be pleased to recomend to family & friends

The quality of the items and the ease of ordering plus the overall assistance of the assistant