Dreams - Stoke on Trent

The quality is excellent and service exellent

very satisfied ,sue and stuart were the two people wholooked after us and nothing was too much trouble for them

Jane was extremely knowledgeable and helpful during our visit

ladies were very friendly

Friendly, professional staff, purchase made extremely simple and pleasant

Great friendly service from Andrew, great deal very happy

I wasalittle unsure when I went to price up a new mattress this morning.Dreams was my first port of call then I was going to go elsewhere to compare.Andrew the assistantwas like a breath of fresh air, knowledgable and informative in a non pushy way.He gave us his experience on the mattress that he had purchased.Although this mattress was very expensive it did match our needs.Andrew left us feeling reasured that we had chosenthe right one for our needs.His assistance to us this morning was so pleasent we didn't go to the other shop to compare, we bought it there and then with no feeling of regrets.

Left alone while we looked around and then helped us when we had found the right bed

Sue our assistant was extremely knowledgeable and helpful. My daughter is disabled (ADHD and aspergers) and sue was very patient and able to advise us on suitable beds and mattresses. She was able to find a suitable product for our budget and was extremely friendly throughout our visit. We would definitely return there when we need another bed or mattress and would possibly return in the near future when we can afford to buy the matching bedroom furniture to go with the bedstead we chose. All in all a very enjoyable and stress free purchase, which is something of an unusual situation when my daughter is present, something which sue played a large role in assisting with :) thank you

Mostly the real genuine friendliness of the staff, can't fault them.