Dreams - Stoke on Trent

Andrew the sales guy from Stoke store was excellent from the moment we walked through the door, professional friendly and knowledgeable without being too pushy. listened to what was required then gave recommendations based on this. All in all a top class service from him everything that you could wish for for a smooth purchase.

The lady that helped us was very knowledgeable and did not pressure us at all for a sale. We explained that we had a few more shops to have a look at and after visiting them we returned and placed the order.

Vicki was very helpful and knowledgeable. pleasant and very welcoming. I felt very comfortable in the shop, and would recommend friends and family to shop at Dreams as there was no pushy selling, and my husband and I were given plenty of time to discuss what mattress we thought was best for us.

We liked the fact that the machine calculated the best type of mattress for the shape etc of the body. The assistant Andrew was very friendly, knowledgeable and very helpful .

Service was fantastic, we were offered a drink and advice and help from the very start. The member of staff listened to our needs and expertly recommended products. They were attentive but not overly attentive. Extremely friendly and they were a real credit to the company

The assistance provided was excellent with regards to demonstrating the products and allowing us to make a decision without feeling pressured.

Im very satisfied as I found what’s Im looking for

The assistance we received was brilliant. We were asked all the right questions and offered drinks whilst we was going through the sale. The lady we had seemed to know her stuff but was also happy to ask other colleagues anything she didn't which made me feel better on our purchase.

I just want to say thank you to Jake who was very helpful. From the minute i walked into store jake and another lady sorry i dont know her name, were very pleasent and helpful, they both went out of thier way to help me. Thanks guys great customer service.

Very knowledgeable and friendly staff Andy was great! My girlfriend is disabled and they was very attentive to her needs also offered water they seemed very understanding