Dreams - Stoke on Trent

We attended the store interested in purchasing a mattress due to our mattress at the time (Memory Foam) giving us both terrible back pain, having explained this to Jane she gave us all of our options and told us to lie down and have feel of them. Quite shocked at mattressess prices in general we hesistated as we did not wish to purchase a 'cheap' mattress and be faced with the same problems. Jane walked us around the store pointing out different mattresses and explaining the differences between them - her knowledge was excellent and imformative

Assistant Dina was very good & very knowledgeable.

The service was brilliant they left us alone until we asked and managed to get us a deal on the mattress

Vicki was very helpful on both visits giving impartial advice based on our discussions with her about what we are looking for in a mattress

purchased the matteress we wanted with no pressure and polite friendly assistant

Pleasant staff who were extremely helpful & knowledgeable, fast service, no messing about or trying to sell me things I didn't want while at the same time making sure I was offered all available products & services.

The colleague Andrew was very helpful and honest with his assistance as I required a 4ft double due to room size he wanted me to take my time over deciding on what mattress to choose as he said it was important but also explained about the 40 nights exchange. Overall he was very helpful and friendly he didn't influence my decision and didn't rush us in any way

sales assistant sue who was very helpful and knowledgable

Friendly experience staff, really relaxed very helpful, very happy

We are both disabled and the store assistant could not have done more to make us comfortable. Sue was excellent with her service and knowledge and the time and help that she gave us.