Dreams - Stoke on Trent

Friendly, efficient service.

Not rushed by the staff. Encouraged to try range as much as I wanted. Although the staff expressed opinions I never felt pressured, and was encouraged to make up my own mind

Dina, the lady I dealt with, was very well trained, polite and efficient. She listened carefully to what my needs were, which enabled her to spend her time on appropriate products only. She was able to explain clearly the benefits of the items I was interested in, and answer all the questions I asked her about the product.I must congratulate you on the professionalism of your staff, and would be happy to recommend your services to friends.

This is the second time I have visited dreams and on both occasions have been highly satisfied with the purchase and by the price the staff were very polite and welcoming I have recommended dreams to my family and friends

Served by Andrew! First of all, what a lovely guy! Friendly, genuine, happy, honest, attentive and incredibly helpful! We walked out of the store completely satisfied with what we purchased ... Feeling like we had been looked after! thank you fro two very very happy customers Cal and Nick

The assistant approached us as we walked into the store to ask if she could be of any help, she then pointed us in the right direction and left us to look at the beds and asked us to call her over when we needed further help. I like this approach as I do not like somebody on my shoulder when shopping. As soon as needed her she came over and helped us with our queries. She was very knowledgable and very pleasant.

Very friendly staff member Vicki, very quick and knowledgable. Plenty of examples of what I was looking for in store.

looking for a specific item and the sales assistant was very informative purchased item on her explanation

Service was great quick team was very polite

Dina the sales assistant took time to explain the range of the products available. She was pleasant and efficient and very proffessional. She guided us through our selection and this made us feel confident that we had made the right choices. We felt that we were valued as a customer and the whole process of purchasing a new bed was made enjoyable and stress free. Thank you Dina for all your help and excellent customer service! Dina is a credit to the Dreams company.