Dreams - Stoke on Trent

3292 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, ST4 6JQ

Adrian S

By Adrian S | 6/4/2016

Fantastic service by Sue and Claire. They understood our requirements and recommended the most suitable bed to fit out needs. We had our children with us and Claire entertained them while we were "testing" the bed....well experiencing the Tempur demo again! Refreshments were offered and gratefully accepted. 1st class service.

C White

By C White | 6/2/2016

The sales assistant Vicki was very friendly, helpful and did everything possible to meet our needs. We didn't feel pressured and she had a very good knowledge of the products.

David D

By David D | 6/2/2016

I was served by Jane Parton who was friendly, informative, helpful and patient without being 'pushy' - this led to my spending far more than I'd originally intended but I don't think I'll regret my decision. I've subsequently returned to the store and bought a new headboard (this time I was served by Vicki - equally friendly, helpful etc) - so this must be further evidence of my 'customer satisfaction'. Thanks Dreams.

Anonymous

By Anonymous | 6/1/2016

Helpful and knowledgeable assistant, Sue really knows her products and is very friendly. She recommended matching pillows a mattress cover . It was a very pleasant experience.

Hannah D

By Hannah D | 5/30/2016

Absolutely fabulous service at dreams in Stoke-on-Trent today. Staff very friendly and helpful but not pushy. Extremely happy with the purchases we made and the extra benefits like 8 year guarantee, free mattress protector and interest free payment option. There was also a very speedy delivery date available too. We will be recommending dreams to all of our friends and family and most certainly returning ourselves in the future. Thank you!

Anonymous

By Anonymous | 5/30/2016

Stuart and his team have provided me with the best service and product knowledge on the dreams product. considering I came into the store really for pillows and was going to a rival store to buy mattresses - I think this speaks volumes. thank you very much

Sue J

By Sue J | 5/29/2016

i needed to find a bed to help ease aching joints we had a good look around and found a couple but when the sales assistant came over and asked how we were getting on i explained what i wanted and she suggested we try the tempur bed in the booth it was amazing i new it was the bed for us after taking some measurements we agreed the sale im so excited i cant wait for it to arrive

Nathan

By Nathan | 5/28/2016

We bought our temper bed last year but needed to get or childrens beds renewed. Stuart remembered us from a year ago and sorted us out with two beds matresses for great prize Then to top off the experince the delivery fate was less than a week Excellent all round Thankyou Nathan bromage

Fred Green

By Fred Green | 5/28/2016

I went to purchase one item and due to the knowledge and ability of the staff purchased a number of products

Gemma W

By Gemma W | 5/28/2016

The assistant (Dina at the Stoke store) was very helpful, friendly, leaving us alone to try beds and popping back a few times to recommend different things, trying to find the perfect product for us and not getting impatient when we were unsure. Not too hard or desperate to sell either. Showroom was well laid out and clean and everything was labelled so that it was easy to understand each product.