Dreams - Stoke on Trent

The sales assistant, Dana I think, was excellent. Very good product knowledge and a perfect approach to customers, helpful but not pushy. I would, however, have liked to see a greater range of super king beds and headboards in stock.

When we went Andy explained everything to us about all the mattresses. Offered us a drink. Went through everything throughly whilst placing are order. Showed me a headboard want I wanted more then a previous one I had seen. He was polite and easy going to talk too. Even had time to speak to my little girl. Thankyou. Definitely go back to dreams x

jane was very good helping me find what i wanted thant you

Although we knew the item we wanted to purchase we were not pressured into purchasing. We were given very good information on the item we were interested in which was a Tempur mattress. We were allowed to try them as much as we wanted to. We were also offered refreshment of which we had bottled water, but we could have had tea or coffee. Dinas, the sales lady was extremely helpful, very friendly but also professional as well. I would recommend this store to friends.

having visited a number of local stores where the staff were most unhelpful it was a delight to be greeted by a member of dreams staff by the name of sue who was very helpful and knowledgeable of the products.

all the staff were all very friendly upon entrance to the store and very helpful in find the perfect bed and base also the open floor plan of the store and easy of finding the correct items

Easy access to the store. Jane went out of her way to help me .

we were highly satisfied overall because we did know the product we were interested in but did not feel pressured into purchasing or not purchasing. The sales lady Dina was very helpful and knowledgeable and let have all the time we wanted to try the Tempur mattresses out before we made our minds up.

Very knowledgeable staff Friendly atmosphere Plenty of choices and quality products

approached by a team member soon after entering the store, she explained the colour code system and asked what I was looking for. Vicki was extermly helpfull and even offered a drink while I looked round and tried the beds for comfort.