Dreams - Stoke on Trent

The staff were really friendly. Jane (Etruria) was very quick at serving us and explaining everything to us. The delivery times at very soon which is excellent. The store in very clean and well laid out with clearly labelled items. We liked how there was the box with the different insides of the mattresses in to see and feel.

Good customer service seemed very knowledgeable about products. Not too pushy left to make our own choice after advising on products

We were after a specific type and brand of mattress and upon entering the store we were met by Andrew who looked after us and made sure we saw all we needed to see before we made our decision and we were provided with a nice cup of coffee whilst we tried the different products!

The choice of that many beds, the service which was given to us was brilliant

Very professional bought 1st ned from there 11years ago returned for our new one as very impressed with service, product and quality.

Andrew at the Hanley store was very helpful and appeared to have a good knowledge of the products he was recommending.

The staff were very helpful and polite very welcoming and friendly and she made shure I was choosing the right type of bed for my needs she went through everything with me as I'v never gone through the prossess before and I am very pleased with the product and the service was outstanding

Vicki (Dreams Colleague) was very good at listening to our requirements, she made suggestions and then gave us plenty of time to make a decision.

The sales assistant was very helpful in assisting us in finding the bed we required. He explained about the different types of mattresses available also the extras on the bases (drawers). There was no pushing us into purchasing something which we did not want,was friendly helpful and pleasant.

I was offered a lot of help whilst choosing my product, the colleagues were very friendly and helpful and I would definitely recommend this store to others.