Dreams - Stoke on Trent

The person providing the assistance was highly knowledgeable. Gave lots of helpful answers to all our questions, and was keen for us to try different beds and get exactly the right ones for us.

Friendly staff but not too pushy. Good choice of products.

Paul was pleasant, informative and helpful without being a pushy salesman. He gave us confidence in our decision to make our order.

Excellent customer service. No pressure to purchase. Will recommend this store. Vicki was extremely helpful.

Paul the assistant was very helpful , good product knowledge and not pushy like some sales man .

Vicki met us on arrival and asked what we were looking for. She pointed out the colour co-ordinated mattresses that we were interested in. We were then able to go quickly round the store trying out the ones which met our requirements. She was knowledgeable about all the products. Explained about the old type springs and the pocket springs. She was very friendly but also left us to browse and decide on our choice. The ordering was done quickly and she makes very good coffee!

I was highly satisfied as was able to get the bed and mattress I wanted at a good price, thanks to the store sales. Jake the sales manager was able to answer all questions I had and was able to recommend what to get with regards to my needs.

I was served by a man named Andrew who was very attentive and informative. He worked out a good deal and was very good at his job.

Assistance from the staff was great and helped make myself make an easy decision on the purchase - good knowledge of the product and coming up with a deal on the moening helped me make a quick and easy decision.

The person to whom I spoke when I placed my order was extremely helpful. The mattresses are for my grandsons when they come to stay. Unfortunately, the ones I wanted were out of stock but I was offered an alternative, which I accepted.