Dreams - Stoke on Trent

The Salesperson (Susan) had a lovely demeanour and very knowledgeable about all the beds that Dreams sell and the ones that could be beneficial for our needs.

I had a rough idea of what I was looking for, but the assistant Jane was very helpful and knowledgeable, and helped me to make the final choice, nothing was too much trouble for her and she was very warm and welcoming.

Very quick and simple to find the product I was looking for, and nice to be able to try out all the beds for as long as I wanted whilst not being overly pestered

Excellent lay out easy to find & staff very helpfull plus you get a cofffe. .brilliant

I don't like shopping. But if the experience was like my visit to your shop iI may get to like it.

The member of staff was very helpful, but in a friendly and not pushy manner. She gave as all the assistance we required but also understood when to step back and let us explore the products ourselves.

Jane showed great product knowledge and endless patience (all with a sense of humour). We tried several beds from a big selection and think we have made a good choice, certainly looking forward to its delivery! We also bought sheets and pillows at very keen prices. We came away with smiles on our faces. PS - the courtesy coffees were excellent!!

Sales assistant, Jane, most helpful. In fact I actually spent nearly twice the amount I intended to spend.

Cannot fault. Nothing was too much trouble for her. Was even offered a cup of tea/coffee on arrival.

We went to the store looking to buy a bed. Andrew, the salesman, was quick to see our bewilderment and without being pushy asked the right questions to understand what we wanted and matched the products available to our needs. We ordered the bed and on leaving felt very satisfied.