Dreams - Stoke on Trent

The member of staff was very helpful, returning to offer further assistance but also leaving us free to try the mattresses on our own. The store wasn't busy so she could have stood with us for the full time and left us feeling uncomfortable or rushed. The fact that she left us on our own whilst being readily available was much appreciated.

The knowledge of the salesman and the advice he gave us for our requirements.

Superb staff that knew there beds! !

The staff were extremely friendly and helpful, answering all questions and provided excellent service

The assistant listened carefully to our needs. She showed us products which matched our needs without being forceful and trying to sell us something we did not want. We were not rushed, we were offered a drink and she was keen that we made an informed choice before making our final decision.

The lady that attended to us, Vicki was very friendly from the time we came into the store. She had very good product knowledge and encouraged us to try as many of the beds as we needed to. There was a good range to choose from. Overall very satisfied.

Myself & my wife were made to feel most welcome by your staff member Jane who at no point made us feel under any kind of pressure or rush to purchase. She helped us to find what we required and even offered us a cup of tea or coffee, a very nice gesture. We made our order with you and left the store feeling that we had service not seen in a long time. Thank You

All queries quickly answered. Acceptable pricing quickly resolved. Understanding and knowledgeable assistance. Perfect fit in with my required time scales. Overall excellent.

Very friendly, professional staff. Was made welcome the second I walked through the door, was assisted all the way.

The sales assistant Susan was extremely helpful, she had an excellent knowledge base and an excellent attitude towards sales and customer service. The choice of beds and mattresses was also very good.