Dreams - Stoke on Trent

We visited several stores looking for Beds and Bedroom Furniture. Dreams were far and away the best. Customer Service excellent

Andrew was friendly, knowledgeable and helpful to myself and my partner. True asset to the company

Just the assistance I received she explained everything I needed to know but still letting us look around by ourselves, the cleanliness of the store, and being able to try the beds out until we were happy

Very straightforward experience

We had found the product on line but needed to see it close up and were pleased with the quality presented. The Dream's Colleague, Sue, made us feel very welcome, was helpful and very pleasant. She also provided us with, a good cup of hot coffee after an arduous trip, due to emergency work, on the M6 . A credit to the company.

I went into the store not quite sure what I was looking for, I was offered help and advice by Andrew, I found the perfect ottoman bed, I was offered lots of advice about which mattress would be best for me, I was given the opportunity to try out several mattresses and Andrew also offered a trial of a mattress topper, I purchased a temper cloud mattress and ultimately did not need the topper but it was great to know that it was available were I to opt for one of the other types of mattress. All delivery options were explained and we reached a mutually convenient arrangement which ensured that I have enough time to redecorate my room before the bed arrives. ANdrew was clearly very knowledgeable, nothing was to much trouble and I wouldn't hesitate to return to Andrew at Dreams for any future bedroom purchases.

A very good all round service

Sales assistant was friendly and knowledgeable without being pushy

Customer service 5*

Excellent service in store. Good prices as promotional offers were on. Happy with products purchased