Dreams - Stoke on Trent

Friendly knowledgeably staff highly informative, extremely helpful; very pleasant shopping experience

As soon as we entered the store Vicki greeted us with a friendly smile and offered my husband, my self and our children a drink. She was incredible friendly and helpful through out our whole time in the store. She had lots of product knowledge and was helping us with any questions we had. Nothing was a problem for her. I told her our budget and she helped she showed us a fantastic mattress that was on sale to help us to keep to our budget. She was friendly and approachable with all of our family. We will be returning to buy our children bunk beds in the future and we hope that Vicki will be there again. All of your staff present that day all had smiles for us all and helped to keep an eye on our overly excited toddlers. It was a very happy and pleasant environment. Thank you for giving us all a fantastic experience which we will share.

Assistant was very personable and helpful.

Dina was both informative and helpful in assisting with our choice. She made us feel relaxed and without pressure. The professional help she gave us helped us on the final decision making. She even made our bored young son a hot chocolate drink. Our son even commented on what a lovely lady she was.

Spacious showroom where it was easy to see fully the displays. Andrew, who served me, was very friendly and helpful and explained everything I needed to know clearly.

Great range of products.assistant wasxvery knowledgeable and helpful.we were made to feel very relaxed and welcome.

We had seen a sale price for the bed we wanted and the sales woman and manager were able to provide it at the sale price for us. They were very helpful and everything was done in less than 10 minutes.

Really nice sales guy... nothing was too much trouble for him and knew his products

Friendly and patient staff. Good knowledge of products and always at hand to help. Never felt pressured and feel they work with their customers to get the right outcome. Very helpful and honest. I was only unhappy with aspects that were out of the branch control. Two beds out of stock was an annoyance but no ones faults. The price I will always want more off. That is no ones fault either. The staff were fair in the price achieved. So overal given we had out children with us the staff made a friendly and as stresss free experience as it could be. Thank you.

Very knowledgeable and friendly