Dreams - Stoke on Trent

The range of products to choose from was great and the knowledge of the staffs was also very good. The store is big and clean and the staff very friendly

Andrew & Dina were very helpful & knowledgeable.

Jane was very helpful, knowledgeable and friendly.

Really excellent customer care from the lady in the shop. Very knowledgeable, friendly and helpful

We were given plently time to look round and test the beds. My grandchildren where also looked after also testing the moving beds thought they where great.

we were greeted by a member of staff when entering the store , jane , who was friendly and helpful throughout our visit. She guided us to find the right mattress for our kneeds and was patient as we tried various types , offering useful suggestions throughout until we found the right one for us. we didn't feel pressured at any time and without her help the process would have taken much longer. we were also offered a hot drink during our visit , which was a nice touch.

Great friendly service from Andrew, trying his best to help me out and get the best deal and above what I expected to get

we bought our previous bed from you and we were more than happy to return to purchase our new bed.

We had fantastic customer service from Andrew who assisted us. His product knowledge was excellent, he listened to what we wanted and gave advice and recommendations on what would suit us best. After we explained we had before had a poor experience from another Bed store. He also looked after my family by getting us all refreshments and had a lovely, friendly manner. We didn't feel pressured into buying anything he left us to talk about the options we had and that was key to the sale. We really came away thinking we had a great deal and a fantastic new mattress. Andrew really couldn't do enough for us and I was like to add he is a credit to Company, his customer service was the best I've had from any company in a long time. Thank you so much from me, the Mrs and my girls :)

Friendly staff