Dreams - Stoke on Trent

3292 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, ST4 6JQ

William r

By William r | 8/13/2017

The manager of the store was well versed in all products he showed us, and was a great help in choosing our bed he also was very friendly and pleasant to speak with.

Em A

By Em A | 8/12/2017

The store manager was great , such a nice guy and new exactly what he was on about ,he even stayed open later to help us pick the right product ,brilliant customer service ,can't wait for the bed to be delivered .

Simon B

By Simon B | 8/9/2017

Dina gave us good information relating to mattress choice at you Etruria store then left us alone to try various types to come to a conclusion. No pressure selling (which makes a pleasant change) Pleasant atmosphere, good coffee and, thus far, very satisfied customers.

Donna F

By Donna F | 8/6/2017

The moment I walked in I was greeted by such a lovely lady named Sue. She made my shopping experience very pleasant and helped give so much advice on the correct choice of bedframe and mattress. Sue even stayed behind to process my purchase after the shop closing time and never made me feel rushed at any point or any pressure to purchase. Such fantastic customer service, and Sue and her colleague are a credit to your company! I felt very happy with the purchase and I would highly recommend Dreams in the future. All in all a very happy customer :)

Karen  n

By Karen n | 8/6/2017

Was very pleased with purchase as was a good sale on with free delivery

Emma E

By Emma E | 8/6/2017

The staff were very helpful and eager to help but not pushy. The gave great advice and allowed us to look around for a while and then helped us make our choice of mattresses.

Phillipc

By Phillipc | 8/6/2017

The staff could not do enough to assist us

Denise M

By Denise M | 8/4/2017

We were helped by Jake , who knew all about the products, was very patient and understanding

Melissa W

By Melissa W | 8/4/2017

Staff had very good understanding of the products and terms and conditions of the contract. Staff were attentive, friendly and helpful. It was very easy to find what we were looking for due to clear displays and labelling. We were very happy with the price and perks of the deal i.e free delivery and additional extras of 2 pillows.

Jean W

By Jean W | 8/3/2017

Dina was extremely helpful, understanding and patient in explaining details of products such as adjustable beds and mattress options. She did not resort to 'hard sell' methods and after giving advice left us to deliberate and decide on our purchase. We were most impressed by the range of products and the knowledge of the sales person. Thank you!