Dreams - Stoke on Trent

Polite and helpful staff member lots of choice of beds and mattress’s. Good value prices and quality products.

Good quick, knowledgable and friendly service

Immediate assistance and directed to approriate products. Refreshments given during visit. Dina was very helpful and descriptive of all products.

Great service, knowledgeable friendly and very helpful.

Not too busy, very helpful and friendly staff. Not pressurised - asked if we needed help and then went away until we needed him (Andrew). Offered tea/ coffee when placing order.

We were served by a guy called Andrew and we thought his knowledge and expertise along with his customer service were excellent. So much so that we were very happy to purchase a new mattress and glad to give dreams our business and we would definitely deal with him again.

On entering the store Jane approached us to see if she could be of assistance.We very much appreciated the help and advice she gave to us as there was so much to chose from in your store.She could not have been more polite and knowledgeable with the product.WE WOULD LIKE TO THANK HER VERY MUCH FOR THE SERVICE.

Andrew the assistant was very helpful and even stayed open to enable me to look and measure up the bed l was interested in. Gave me really good advice on the mattresses available and l did not feel rushed despite it being closing time. I was able to get all the information l needed and more as l also needed a second bed sizing up just in case l changed my mind or one didn't fit the space we had. I was really pleased because l knew that if one of those beds fitted it could also be delivered to fit in with other arrangements we had as he check availability and delivery dates for my area. He was patient helpful and very pleasant. Returned later that week with my husband so that we could both make that final decision and check out the mattresses and Andrew was again very cheerful and welcoming. Business was concluded quickly and professionally.

There was a large choice of items, the store was clean and welcoming and the staff were friendly assistance was readily available without being at all pushy.

Moment we walked in we were greeted and asked if we would like a drink. All the different mattress types explained to us. Delivery options discussed and how our old mattress could be taken away. Great service from start to finish. Staff member was very helpful and nothing was too much trouble. Got us a fantastic deal that we are very happy with.