Dreams - Stoke on Trent

Excellent service, great staff

Greeted on arrival offered a drink asked what we were looking for showed to the area we were in interested in all questions asked were answered satisfactory encouraged to lie on the beds. Polite friendly staff especially Jake and his man!

Very friendly staff, not at all pushy.

stood needs allowed time to look at different option and provided help when requird

The staff were briallnt and took care of what I wanted very quickly. The only down side was that the system too a while to process everything but I guess that can happen with an older system. Everything else was great though. If I could reccemd the gentleman and lady that helped us I would.

We were given some excellent information and then left to look around and make up our own minds. No pressure in any way regarding upgrades or additions.

Staff were friendly and polite and extremely helpful - not pushy. Gave us time to try out the different mattresses and offered us a drink.

We were greeted by Andrew as we were looking at the mattresses and we were given information about all the different products to help us decide the best one for us. We purchased a new mattress and 2 pillows . Andrew was very efficient and friendly whilst taking us through all the paperwork

Jake was very friendly and very knowledgeable. He explained all the different options to us along with the range that we were interested in.

The gentleman who came to assist us knew exactly what I wanted, he took the time to listen to me. I didn’t feel pressured at anytime to purchase anything for Dreams he made me feel very at ease and explained a lot about the beds he showed me. As the bed I purchase was for my 2 year old son it was extreamly important to me I took the time and got what I thought was the best bed for him and Andrew ( the gentleman who works at Dreams) took the time to listen to what I wanted and showed me what was best for a small child. I can’t thank Andrew enough for his polite mannerism and making me feel very at ease during my visit to Dreams. I would 1000% recommend Dreams and would express they personally ask for Andrew. He did go above and beyond for me, including showing me bedding for the bed and allowing me to pay in 3 parts which is a lot for me.Thank you again. Looking forward to having the bed in my home.