Dreams - Stoke on Trent

3292 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, ST4 6JQ

Anonymous

By Anonymous | 2/19/2018

Great choice and options. Knowledgeable assistant who was very patient and understanding.

Anonymous

By Anonymous | 2/19/2018

Excellent service and assistance from Jane.. she's a true asset to the company..

Anonymous

By Anonymous | 2/18/2018

The lay out in the store made it easy to see what beds and mattresses were on offer. The whole store was also clean and professional. The staff were friendly and helpful and didn't push for a sale like some sales people do. They were very helpful in explaining what the labels meant and the coloured runners. Overall very pleased with our visit and purchase.

Anonymous

By Anonymous | 2/18/2018

Andrew was really knowledgable and helped us choose the right mattress for our needs. He showed us all options and allowed us to spend time testing the mattresses. He gave us good advice on each one. He offered us a drink, which at the other mattress stores we visited didn’t offer. Andrew was not pushy like some sales people and made us feel completely at ease. He made sure we purchased all that we needed and offered us a fantastic deal. We will recommend Dreams highly to anyone that needs to purchase a mattress in the future.

Anonymous

By Anonymous | 2/18/2018

The Dreams shop assistant who served us ws excellent. We told him our issues with our current mattress and he explained why this was happening and directed us to the mattresses which he considered would suit us best. He explained everything about them and his knowledge of the products was excellent. This was the first shop we went to and usually I would shop around but we were happy with the product so bought it there and then.

Anonymous

By Anonymous | 2/18/2018

Staff friendly and helpful and I got what I was looking for.

Anonymous

By Anonymous | 2/18/2018

Dreams are the best store, selling best products for the best price as I dreamed. Customer care outstanding "A big thanks to dreams "

Anonymous

By Anonymous | 2/17/2018

Andrew the guy who dealt with my order was very helpful so friendly real nice guy and knew his stuff

Anonymous

By Anonymous | 2/16/2018

The man we spoke to new exactly what we needed and his knowledge he had was excellent he offered us so much more than we had thought of and could not do enough for us he asked if we would like a drink while we waited for hI'm to finalise the sale excellent service

Anonymous

By Anonymous | 2/16/2018

Andrew was very helpful, very knowledgeable and explained all options available in great detail. We did not feel pressurized into purchasing any specific mattres, he listened to our needs. Very welcoming and friendly.