Dreams - Stoke on Trent

FRIENDLY STAFF GREAT PRODUCTS

on arrival we were greeted within a minute of entering. Dina asked if we need assistance, we said we were ok. after looking around the store for a while Dina asked us what firmness of bed we were looking for. she showed us what we were after and explained all about each mattress. she then left us to decide what was best of us, she the completed the transaction very quickly. we purchase are last bed from dreams and will do so again

good range of choices in store and order options, sales were helpful and knew a lot about the products, only small gripe we were not left alone to look around for a long enough between an unasked for visit

The sales assistant was professional, friendly and informative.

Been into the store and the staff especially (Andy) were always friendly and helpful , large showroom with plenty of choice

We visited Dreams to seek a replacement for a mattress we had previously purchased along with a bed. We were made to feel welcome and Jane was very helpful in explaining the different types of mattress available and answering our questions during our "try outs". We purchased our new mattress and two top of the range pillows to keep it company!

Pleasant assistance with our queries

we were looking for cool touch mattress because my wife is suffering with her back,Vicki the sales assistant took us thought the sorts of mattress you sell .she let us try them all out and answered all our questions honestly. we felt very carm and not rushed .we could spent as much time as we liked and was given warm drink while we looked. we were not pushed into a sale .but were impessed in what we saw.

No wait for an assistant. Knew what was available in super king and able to advise on best discount

Staff were available but didn,t pounce as soon as we walked in and we were given time to discuss options privately