Dreams - Stoke on Trent

Very good customer service from all members of the team.

Pleasant friendly helpful assistance provided from sales person with hot drink offered too! Returned to order same mattress as we purchased for our daughter last year

The sale assistance Gina went above and beyond very patience never pushed us to buy and explained everything even gave help on choosing pillows she knows what she's doing a great asset to your company

Friendly and knowledgeable service from the assistant. Explained how the mattresses were ordered in terms of materials and firmness. Then left alone to try the beds. No further contact until we requested it which I prefer.i don't like being harassed. Plenty of choice and special offers.

Staff were very knowledgeable of the products including online offers and were very friendly and helpful

From entering the store the assistant (Vicki) was very helpful without pressuring us and her product knowledge helped us in the our choice of bed and mattress fitted our needs and made the experience enjoyable including a lovely drink of tea and chocolate. The store was bright and clean and we loved the background music.

Jane the assistant acknowledged us as soon as we entered the store,she asked us what we were looking for and explained different types of beds demonstrating her knowledge of products to us,she offered us refreshments while we were browsing,she left us to try out different beds and came to us at intervals to ask us if we were ok,she helped us in choosing the right bed for us which we found helpful because we were torn between two choices.We left the store satisfied with our purchase.

THE KNOWLEDGE OF THE ASSISTANT JANE WHO TOOK GREAT OF TIME AND TROUBLE TO GUIDE ME THROUGH THE DIFFERENT TYPES OF MATTRESSES ON SHOW EXPLAINING THEIR STRUCTURES FOR COMFORT S

Salesperson named Jane was highly knowledgeable and really helpful with explaining all mattress products. Impressed that within an hour or so the mattress was chosen and the deal and finance complete, delivery could of been sooner

We had a very helpful assistant and found it easy to find what was right for us