Dreams - Stoke on Trent

I first came in and was greeted by the manager Jake. He was very friendly and professional and fully understood my current position. He understood my requirements and with his high product knowledge I came to a conclusion of what I definitely wanted, however at that particular time I could not commit but was definitely returning at a later date. I returned to make my purchase a week later on 20/07/2018 and was then met by Dina. Again Dina was as friendly and professional as Jake and her product knowledge was equally as good. After a bit of a discussion I made my decision and Dina efficiently sorted out my order including delivery etc. It was because of how Dina was in regards to my purchase I decided to purchase further items those items being TEMPUR pillow and a new kingsize duvet. Very good experience.

The youg lady was extreemly helpfull and informative.

Jane was very knowledgeable, helpful, friendly. We knew what we wanted, but she ensure that she demonstrated the items features. We got exactly what we wanted.

Jane was extremely helpful, nothing was too big or too small. We were quite particular and she adapted well and helped us out to make sure we choose the right mattress. I even ended up purchasing a new pillow whilst there. Overall very good service would 100% buy again and recommend.

all staff at dreams stoke were very professional. in particular Dana and the store Manager. Nothing was too much trouble for them. we amended our order a few days later (we brought another Bed for our son)and the staff were very helpful and made every effort to get them delivered on the same day. I also wanted some bedding for my sons bed which he did not have in stack, although the store was busy, he took the time to call around other stores to see where they had availability and organised to get if for me when he was due to visit site. great staff members and a credit to the company

friends, answer questions and offers advice

Member of staff extended a friendly greeting upon our arrival into the store and demonstrated a good product knowledge and understanding of the type of mattress that best suited our needs.

Ease, got what we wanted, not pressured to spend more, quick delivery, friendly stuff

jake and dina were very helpful and spent lots of time with us discussing our needs and talking about the product

Very helpful but not pushy