Dreams - Stoke on Trent

Lots of choice on show to look at. Assistant not at all pushy, but there if we needed help.

Andrew was very welcoming when entering the store and helped us a great deal in purchasing a new bed for our daughter and two tempur pillows for me and my wife.

The cheerful welcome by Andrew who quickly understood our needs. He was very competent and aware of the suitability of the product and requirements of our needs.

Dina was very helpful and very customer friendly.And very efficient.

Richard was friendly, knowledgeable & efficient

We were greeted by Richard who warmly welcomed my mum, daughter and I to the store. Richard listened attentively to my mum about her needs and showed her the mattresses in her price range that most suited her needs. He was compassionate to her needs and mobility and made her feel as comfortable as possible even offering her a drink. He was not pushy, he explained the benefits of the different mattresses and worked in true partnership with her to find her the best product. He even allowed her to call him Steve throughout the whole experience ☺️ Thank you

I went to Bensons and was very disappointed on prices and sales pitch . Richard was fantastic let me know he was there to help but left me to it to look around with my daughter for her new bed

Staff were very friendly and helpful, particularly Andrew who was brilliant.

Having made an expensive purchase of a similar item from another leading national distributor within the last 18 months which was less than satisfactory I was delighted with my experience at Dreams

Andrew went above and beyond to understand our needs!