Dreams - Stoke on Trent

Excellent sales assistant Made me feel comfortable Demonstrated the products (I bought a bed , mattress , wardrobe and 2 sets of drawers) Dreams was recommended by my daughter, I will recommend to friends and other family members

Sales assistant was friendly and attentive, making the process stress free. Coffee was good too. I was surprised at how quickly the bed could be delivered.

Jane was very knowledgeable and nothing was to much trouble in trying to get us the right product.

On our two visits Jane and Vicki were very attentive and understood our requirements and preferences. Nothing was too much trouble and no undue pressure to buy which made for a relaxing experience.

Jake was friendly and extremely knowledgeable without being pushy giving us space and time to make a decision. This made the whole experience relaxed and comfortable. Dina then put the sale through and was also very professional.

We were greated and offered assistance straight away, Vicki chatted to us and offered us the computerised mattress majobby that suggests which mattress would be most suitable for us. We were then shown a few mattresses that suited our budget. The sale was processed quickly and ane efficiently. The store was well laid out with an easy colour coded system and very useful cross section samples which helped us to understand the difference between the different mattresses.

All staff were extremely helpful and informative especially the lady who we purchased off. Nice and relaxing experience and nothing was too much trouble for her. Unfortunately the bed is currently our of Stock but worth the wait for the quality of the bed. I have already recommend to friends and will be sure to use again in the future

Staff were friendly and very helpful. We were impressed by the service we received.

Spent time with us finding the right mattress

Customer advisor was fanstastic, his attention to detail and the way in which he engaged, advises and articulated himself was perfect. Definitely a good service from someone who knows how to engage with customers and help the business grow.