Dreams - Stoke on Trent

Richard was very attentive - from our description of what we needed he was able to point us in the right direction, clearly knew the product range and what would fulfil our needs. Did not pressure us in any way - allowed us to arrive at our decision at our own pace.

Viki at the Stoke branch was a delight and extremely helpful. Her knowledge was wonderful, offered us a coffee and made us feel at ease

Assistant Richard informative happy please very happy with service

Jane helped with door coming in (wheelchair user) and assisted attentively allowing time for thought and our questions. She seemed knowledgeable of product range.

We were given excellent personal advice & guidance by VICKI.

Great service. Electronic bed to advise us which mattress best to suit us.

Had already checked on line that product was on display in store very useful, store sales assistant was very good and helpful.

When Richard served us he gave us the information we wanted with being pushy. He answered our questions and quickly tailored the sale to our needs. He also gave us alone to consider our purchase.

Having rang earlier in the day to see if the item I needed was on display, I was assured by Andrew that it was. On arriving at the store he was immediately available to see us,showed us the product and proceeded with the sale.An efficient friendly and professional gentleman.

The staff were friendly very helpful. Showed me all the material i could have beds, bases and headboards in.